V. Mohandas Pai on how Infosys manages pressing issues related to its huge and diverse work force
B&E: You have a whistleblower policy in place to report unethical practices. How does it work? In an organisation as diverse as this, what is the company doing to ensure that people actually speak out when necessary?
VMP: The company recognises the value of transparency and accountability in its administrative and management practices and thus supports its employees making disclosures that reveal questionable accounting practices or audit matters. The Whistleblowers Policy at Infosys is committed to providing a work environment in which all employees can raise those issues and concerns free of discrimination, retaliation, or harassment. Employees can report their related concerns by anonymously sending e-mails or anonymous letters to the respective corporate counsel. They may also report to their supervisors, or if uncomfortable, to a supervisor’s supervisor.
B&E: Has Infosys actually evaluated the business loss it faces due to ill health in the work force?
VMP: Infosys has an ongoing focus on employee health and well being. A forerunner in the industry, we have an Employee Relations Program that ensures employees have a good connect with the organization. This award-winning program focuses on initiatives and campaigns that ensure a positive work environment (including inclusivity forums, anti sexual harassment initiatives), guide employees toward better work-life balance and lifestyle options, create special interest groups, organize events that connect employee families to the larger Infosys community and more.
B&E: Infosys has a hugely cross-cultural work force, which is considered to be a potential source of conflict as well.
VMP: We all have differences and commonalities. Some differences are obvious and need to be recognized for creating an inclusive work place. The principles and the goals of the Universal Declaration of Human Rights are at the center of our Diversity and Inclusion strategy. We are an Equal Opportunity Employer.
VMP: The company recognises the value of transparency and accountability in its administrative and management practices and thus supports its employees making disclosures that reveal questionable accounting practices or audit matters. The Whistleblowers Policy at Infosys is committed to providing a work environment in which all employees can raise those issues and concerns free of discrimination, retaliation, or harassment. Employees can report their related concerns by anonymously sending e-mails or anonymous letters to the respective corporate counsel. They may also report to their supervisors, or if uncomfortable, to a supervisor’s supervisor.
B&E: Has Infosys actually evaluated the business loss it faces due to ill health in the work force?
VMP: Infosys has an ongoing focus on employee health and well being. A forerunner in the industry, we have an Employee Relations Program that ensures employees have a good connect with the organization. This award-winning program focuses on initiatives and campaigns that ensure a positive work environment (including inclusivity forums, anti sexual harassment initiatives), guide employees toward better work-life balance and lifestyle options, create special interest groups, organize events that connect employee families to the larger Infosys community and more.
B&E: Infosys has a hugely cross-cultural work force, which is considered to be a potential source of conflict as well.
VMP: We all have differences and commonalities. Some differences are obvious and need to be recognized for creating an inclusive work place. The principles and the goals of the Universal Declaration of Human Rights are at the center of our Diversity and Inclusion strategy. We are an Equal Opportunity Employer.
Source : IIPM Editorial, 2012.
An Initiative of IIPM, Malay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).
and Arindam Chaudhuri (Renowned Management Guru and Economist).
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