I couldn’t help recall that incident while reading that Indian bureaucrats will be sent to American universities where they will be trained in delivering ‘better governance’. Apparently, promotions of the bureaucrats will now depend on their performance as students in American universities rather than back home as administrators . This is part of the effort launched by Prime Minister Manmohan Singh to reform the bureaucracy so that it can deliver better governance to the ‘aam aadmi’. Most analysts say that the main reason for the miserable state of affairs of ordinary Indians is an unresponsive and callous bureaucracy that prefers red tape, arrogance and procrastination, in place of a human touch. But that’s exactly my point.
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Source : IIPM Editorial, 2007
An IIPM and Malaya Chaudhuri – Arindam Chaudhuri Initiative